Return Policy

We want you to be 100% satisfied with your purchase, if you’re not happy with your order, you may return it within 30 days of receipt.

Return Conditions:

  • Items must be unused, unworn, and in original packaging.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

How to Initiate a Return:

  1. Contact our support team at [ customerservice@lenigmee.com].
  2. Provide your order number and reason for return.
  3. We will provide return instructions.

Refunds: Refunds will be processed within 5-10 business days after receiving the returned item.