Return Policy

 

We want you to be 100% satisfied with your purchase. If you’re not happy with your order, you may return it within 30 days of receipt.

Return Conditions:

  • Items must be unused, unworn, and in original packaging.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

How to Initiate a Return:

  1. Contact our support team at [ customerservice@lenigmee.com].

  2. Provide your order number and reason for return.

  3. We will provide return instructions.

Refunds: Refunds will be processed within 5-10 business days after receiving the returned item.